IT Service Management (ITSM)
Efficient IT services depend on clear processes, defined roles, and proactive improvement. Exa10 helps organizations design and implement ITSM practices inspired by the ITIL framework, ensuring that IT services support business goals in a structured and measurable way.
Our experience covers the full spectrum — from service catalog design and incident management to change enablement and continual improvement.
Cybersecurity and NIS2 Compliance
The NIS2 Directive is the European Union’s key framework for improving cybersecurity and resilience. It applies to critical and important entities across sectors and has been transposed into national legislation in every EU Member State — including Belgium.
Compliance is mandatory and requires organizations to prove that they have adequate governance, risk management, and incident response capabilities in place.
IT Service Management (ITSM)
Efficient IT services depend on clear processes, defined roles, and proactive improvement. Exa10 helps organizations design and implement ITSM practices inspired by the ITIL framework, ensuring that IT services support business goals in a structured and measurable way.
Our experience covers the full spectrum — from service catalog design and incident management to change enablement and continual improvement.
Cybersecurity and NIS2 Compliance
The NIS2 Directive is the European Union’s key framework for improving cybersecurity and resilience. It applies to critical and important entities across sectors and has been transposed into national legislation in every EU Member State — including Belgium.
Compliance is mandatory and requires organizations to prove that they have adequate governance, risk management, and incident response capabilities in place.
How Exa10 helps:
We guide organizations through the NIS2 compliance journey, starting with a gap analysis and leading to practical implementation.
In Belgium, there are two recognized ways to demonstrate NIS2 compliance:
- Achieving ISO 27001 certification, which establishes a formal information security management system (ISMS).
- Passing the Cyber Fundamentals audit conducted under the Center for Cybersecurity Belgium (CCB) framework.
Exa10 can assist your organization in preparing for either route — aligning policies, controls, and evidence for a smooth and successful audit or certification.
Our objective is to make compliance understandable, achievable, and beneficial to your overall IT maturity.
Pragmatic Advisory and Implementation Support
Beyond frameworks, Exa10 helps clients with practical tasks — from assessing tool requirements and selecting ITSM platforms to structuring governance around service and security operations.
We value quick wins balanced with sustainable improvements that enhance efficiency and accountability.
Available for both remote and onsite collaboration across Belgium and other European countries.
Because good IT and cybersecurity governance know no borders.